SCS

Software Communication System (SCS) is the Industry's first truly Open , pure SIP Unified Communications software solution. It is easy to use, manage and scale. This agile solution can be integrated into your business processes by leveraging Services Oriented Architecture (SOA)/Web Services technologies - evolving as your business evolves. Available on industry standard IT platforms, users have access to next generation standards and features. In addition to leveraging the embedded VoIP and UC applications, SCS easily integrates into third-party applications for a flexible, future-proof solution.

Employee productivity is fuelled with collaborative applications such as video and voice conferencing, unified messaging, call forwarding (find me/follow me), auto attendant, and automatic call distribution (ACD) - all included in the base user license. A powerful plug-and-play web-based configuration and management system address the critical business challenges of a mobile and dispersed workforce. SCS optimizes the user experience while creating a new paradigm for how your business communicates.

Key Features:

• Offers presence to quickly locate individuals and/or understand their status; letting you communicate using the most effective method
• Delivers cost effective multimedia communications such as secure instant messaging and video
• Supports choice of hard clients, softphones and gateways to keep employees connected and meeting the varying and unique needs of SMBs
• Integrates with Microsoft Outlook and IBM Lotus SameTime/Notes applications - an easy way to leverage and get more out of existing investments
• Provides a single address for multiple communication vehicles (eg. call, fax, e-mail, IM) for each user
• Connects across multi-supplier networks and devices and establishes a strong foundation for unified communications
• Simplified installation, administration and user experience