NuPoint Unified Messaging

Mitel NuPoint Unified Messaging™ (UM; formerly Mitel NuPoint Messenger IP®) is a reliable and cost-effective messaging solution that fits seamlessly with your existing infrastructure, and satisfies the diverse messaging needs of your entire user population. As part of Mitel’s complete portfolio of unified communications solutions, NuPoint UM allows you to respond to real world business challenges with solutions that drive productivity, improve performance and reduce costs. 

NuPoint UM benefits:

• Increases user productivity and responsiveness with advanced unified messaging and text-to-speech email reading, allowing users to manage all forms of messages, including voicemail, email and fax, from the interface that suits them best in the moment: desk phone, mobile device or PC
• Improves customer service levels and offloads the company receptionist from routine calls with auto-attendant 
• Empowers users to control how and when calls reach them with personal call routing options such as find me - follow me, and the ability to create personal auto-attendants with options such as scheduling and caller ID filtering 
• Unified Messaging with the ability to send, receive, forward, save, and sort voice and fax messages from the PC 
• Lowers your total cost of ownership with simple, web-based management and a single-system solution for voice, unified messaging and speech that resides on a single industry-standard server 
• Fits with your existing infrastructure including third-party PBXs, LDAP and Active Directory®, and leading email and presence solutions