Komutel PC Console
An Innovative Approach to Business Communications
More than just an answering position, the SIT™ PC Attendant Console provides a desktop communications center with enhanced control of all call handling features. Komutel's solutions team consults with users to understand their business, telecom and IT needs and to deliver a high efficiency Solution for Integrated Telecommunications (SIT™). The SIT PC Attendant Console provides instant access to Presence Management, integrated directory searches, e-mail, SMS, call history, cell phones, pagers, documents, team member availability, staff and patient locations, emergency procedures, security cameras, and more...
Multi-Site and Multi-Platform Presence Management
SIT™ PC Attendant Consoles may be networked to share a common SQL database across multiple sites employing disparate telecommunications platforms. For example, an attendant is able to view in real-time the availability of key employees in New York before transferring a call from Montreal.
Reports, Graphs and Analytics SIT™ PC Attendant Consoles include a robust MS SQL database and powerful reporting tools. A user friendly GUI provides management with access to valuable reports and graphic analysis of the performance of key customer facing answering positions. An optional auto report generator offers unlimited report templates in PDF or Excel formats and the ability to assign e-mail distribution lists.
Call Handling Solutions Designed for Your Business
Ask us about a Solution for Integrated Telecommunications (SIT™) for your business! Call us today to get started on the road to improved efficiency and better customer service.