Welcome to the Future of Hotel Communications

Exceptional Guest Experiences are Just a Phone Call Away

We understand unforgettable guest experiences are your top priority. That’s why we offer communication services that blend hospitality with innovation so you can consistently deliver impeccable service. Whether it’s in the cloud or on-premises.  


We're not here to sell you a solution that doesn't fit. We're here to build one that does, together.

Ready to move to the cloud? ExCloud can be your perfect fit. It’s simple to install, easy to use, and flexible enough to handle all your calls. No matter how big you grow. 

Ready to move to the cloud?

ExCloud can be your perfect fit. It’s simple to install, easy to use, and flexible enough to handle all your calls. No matter how big you grow. 

Prefer to stay on-site for now?  

We’ve partnered with Mitel to offer a best-in-class phone system that helps you improve your communication today while preparing for tomorrow. 

Unleash your true potential with

You can enjoy the communication capabilities you need at a price you’ll love.  

Efficient Guest Services

Effective Staff Coordination

Reduced Costs



With PMS systems and other communication channels

Easy scalability

To accommodate growing communication needs


To ensure compatibility with different devices and platforms

Multi-Site Connectivity


Manage multiple sites from a single platform

Clean & Seamless

Coherent call routing across different locations


Uniform communication experience for guests

Meet The Needs of Any Niche With
An ExcelTelecom Phone System

Luxury Resorts

From in-suite service requests to spa bookings, our system turns guest desires into reality. Team coordination? Flawless. Guest inquiries? Speedy. An ExcelTelecom phone system ensures that every guest feels like royalty.

Boutique Bed & Breakfasts

Personalized welcome greetings create a unique touch, while simplified reservation and check-in processes keep things smooth. With us, every guest can be part of a story, not just a stay.

Corporate Hotel Chains

An ExcelTelecom phone system helps you cater to the fast-paced needs of corporate guests. From conference room setups to quick room service for professionals on the move and streamline your business operations overall.

See What Other Hoteliers Had to Say about Their ExcelTelecom Phone System

Excel Telecom
Based on 38 reviews
powered by Google
I've been a customer of Excel Telecom for over 5 years. Knowledgeable and experienced staff that understand my business needs. I highly recommend there services to anyone looking for telecom solutions.
eduardo millereduardo miller
13:37 06 Jan 22
Service is Stellar!!! and our Rep(s) is very knowledgeable.
Steve AngeliniSteve Angelini
18:41 05 Jan 22
As the IT Director of Peak Financial Group who is a long time customer of Excel Telecom, I can attest that Excel offers great and quick customer service. I am not always a fan of the Mitel product, but Excel Telecom seems to be able to resolve all issues in a fast, knowledgeable, courteous and professional way.
André R. FoisyAndré R. Foisy
14:41 10 Jun 21
Very friendly team who provide excellent service and support. Value for services is a big savings vs. Vidéotron. Overall they are a terrific vendor for our 10 retail locations
Elta LeakeyElta Leakey
15:58 12 Apr 21
Excellent service, highly responsive and great customer service! Asaf and his team are a pleasure to work with. Would highly recommend.

Level up internal & external communications
with ExcelTelecom

From check-in to check-out, an ExcelTelecom phone system can help you positively impact each and every guest. And lessen the day-to-day stress of your staff members. Ready to experience all that we have to offer?