Future-Proofing Hospitality Communications: On-Prem vs Cloud Telephony

on-prem vs cloud

In the not-so-distant past, the hospitality industry relied heavily on traditional means of communication. Think about it – the hotel lobby phone and room service requests were often the primary touchpoints for guests. But times have changed, and technology has ushered in a new way of taking care of guests that improves their experience and […]

Planning For Remote Workers and the Future of the Office

Remote Work and the Future of the Office

An interesting stat from Gallup shows that 70 million workers can do their job remotely and only 20% of the workforce works full-time on-site. Those are staggering numbers when it comes to the future of the office and the return to on-site work.  These numbers are a good sign that remote work isn’t going away […]

Are Hosted Phone Systems Reliable?

Man working with his hosted phone system Systèmes téléphoniques hébergés

Business owners have enough on their plate as it is, the last thing they need to worry about is the  reliability, whether it’s reliability from vendors, employees, or most important, their business communication systems. A phone system is the lifeblood of their business. It allows customer support to communicate with customers and sales to manage […]