Transforming Customer Service with UCaaS: Enhancing the Customer Experience

Businessman using UCaaS

There’s no denying that competition is fierce in today’s industry – across all industries, yes, but especially in telecommunications. There seems to be a new telco popping up every other week. So, how do you stand out from your competitors? We have the answer for you: excellent customer service. But with customer expectations being higher […]

Preparing for the Unexpected: Developing a Business Emergency Continuity Plan

Business emergency continuity plan

Does your business have a plan in place that enables it to continue running in an emergency? If your employees are dispersed, do they have instructions on where to go or how to report to work? No matter if your business is a remote company or you have your employees in the office, it’s essential […]

Gold partner status

ExcelTelecom is proud to announce that Mitel has promoted our partner status to Gold level. It is always encouraging to see our efforts rewarded. I would like to thank the whole team for their excellent work and a big thank you to our customers and partners for their trust. Consult the publication on LinkedIn

Magazine Québec Entreprise

EXCEL TELECOM The customer experience at its best! Québec Entreprise magazine, volume 52 Consult the magazine

Telist Services Inc. acquired ExcelTélécom

Services Telist Inc. is pleased to announce that we have signed an agreement to acquire all the assets of ExcelTélécom Inc., a major supplier in the design and implementation of products such as, unified communications, collaboration , call centers, cloud telephony, video / audio conferencing, and wireless solutions for more than 30 years. Read the […]

SME Strategy Event 8th edition

Once again, we will be present at the SME Strategy Event 8th edition. We invite you to come and meet us at our booth 315. We will be giving a conference on Wednesday, November 20, 2019 at 10:40 a.m. in the École d’Entrepreneur de Beauce (EEB) room. The subject will be: How to connect your […]