Are Hosted Phone Systems Reliable?

Man working with his hosted phone system

Business owners have enough on their plate as it is, the last thing they need to worry about is the  reliability, whether it’s reliability from vendors, employees, or most important, their business communication systems. A phone system is the lifeblood of their business. It allows customer support to communicate with customers and sales to manage […]

5 Tips to Help Your Call Center Excel

Customer service at call center excel

All businesses should have a designated customer service team and call center – whether it’s staffed with three people or three hundred people. But it’s not enough just to have them, you’ve got to make the most of them. Which is why we’re going to share some tips and tricks to help your current call […]