How ExcelTelecom’s exCloud Improves the Customer Experience

customer experience

EExcelTelecom is a leading telecommunications solution provider that offers businesses the most innovative and reliable services. Our primary cloud service, exCloud, has been designed and engineered to provide a fantastic communication experience. This results in delivering an even better customer experience for businesses of all sizes.  What is ExcelTelecom exCloud?  ExCloud is our flagship product. […]

Five Game-Changing Benefits of a Cloud-Based Phone System

cloud-based phone system

With so many technological innovations, businesses are constantly looking for ways to innovate and streamline their operations. And many are choosing to use a cloud-based phone system to accomplish those goals.   After all, with the rise of remote work, cloud phone systems have become essential for businesses to maintain constant communication with employees and clients. […]

Small Business Telephony: The Key Features You NEED Now!

Small Business Telephony

Communication is a main pillar of any business and having quality internal and external communication systems is important no matter how small a business is. At times small business owners overlook the importance of having a complete phone system in place that has quality features. Just because a business is small, doesn’t mean that the […]

Maximize Productivity and Collaboration with ExcelTelecom’s Remote Work Systems

Remote work systems

Digital tools have become increasingly important in recent years as more and more people work from home or other remote locations. The COVID-19 pandemic accelerated this trend, making digital tools for remote work even more critical. In this blog post, we will look at some of the best remote work systems ExcelTelecom offers remote workers […]

The 5 BIG Benefits of Integrating Microsoft Teams into Your Phone System

Microsoft teams

In today’s fast-paced business world, staying connected with clients and employees is critical to success. Microsoft Teams has become a popular tool for instant messaging, video conferencing, and file sharing. However, it lacks a key component for seamless communication: a phone system.  A cloud-based phone system with Teams integrations can provide your company with numerous […]

Business Communication Trends for 2023

business communication trends for 2023

Just like that, 2022 is coming to an end! And if this past year has taught us anything, it is that technology is advancing faster than ever, and communications aren’t being left behind. There’s a lot to think about when it comes to business communications and avenues for your customers to connect with you. Let’s […]

How To Support Remote and Hybrid Workers

remote worker using cloud communications

As you know, the COVID pandemic has forever changed the workplace. Not only how we work, but where we work. It has forced businesses to accept the individual’s work preference – whether it’s hours available, technology, or location — or else. You can accomplish that with cloud communications.   According to a recent state survey […]

Future-Proof Your Workplace with A Unified Communications Solution

Office with unified communications

In this new era of remote work, communication and collaboration tools have become a vital part of a business’s tech stack. These tools enable employees all over the globe to meet, collaborate and easily share information among each other. Unified Communications providers continue to update and upgrade their solutions’ features and functions. If you’re using […]

How Businesses can Benefit from Cloud Collaboration Solutions

Someone in videoconference using Collaboration Solutions

Businesses need to be collaborative to achieve any level of success. From deciding what tools to use within the company, what services to provide, or support for customers (internal and external), it’s difficult to achieve success without collaboration.  In this new remote environment, teams are spread out all over the world, and communication can be […]

Cloud Communications: Why They’re Perfect for Businesses

business woman using cloud communications

When you’re googling “business voice solutions,” you’ve probably gotten many results that mention cloud communications. And why shouldn’t you? Cloud communications have only grown in popularity over the years, with experts predicting an 11% increase this year alone. But as it’s grown, the cloud communications industry has gotten more and more muddled. Hundreds of providers […]