Future-Proofing Hospitality Communications: On-Prem vs Cloud Telephony
In the not-so-distant past, the hospitality industry relied heavily on traditional means of communication. Think about it – the hotel lobby phone and room service requests were often the primary touchpoints for guests. But times have changed, and technology has ushered in a new way of taking care of guests that improves their experience and […]
Benefits of a Cutting-Edge Healthcare Phone System
As healthcare administrators, practitioners, and decision-makers strive to elevate patient care, choosing the right phone system becomes a key part of the journey. Communication is vital in healthcare, and in order for it to be effective, a phone system that goes beyond traditional features is needed. Today’s blog aims to empower healthcare professionals with the […]
Cloud Telephony Trends 2023
As technology continues to grow at an unprecedented rate, the telecommunications industry continually faces impressive changes. Cloud telephony is one of the key trends gaining momentum in recent years. With its ability to revolutionize how businesses communicate, cloud telephony has become a crucial tool for modern enterprises. This blog will explore the latest cloud telephony […]
How ExcelTelecom’s exCloud Improves the Customer Experience
ExcelTelecom is a leading telecommunications solution provider that offers businesses the most innovative and reliable services. Our primary cloud service, exCloud, has been designed and engineered to provide a fantastic communication experience. This results in delivering an even better customer experience for businesses of all sizes. What is ExcelTelecom exCloud? ExCloud is our flagship product. […]
Five Game-Changing Benefits of a Cloud-Based Phone System
With so many technological innovations, businesses are constantly looking for ways to innovate and streamline their operations. And many are choosing to use a cloud-based phone system to accomplish those goals. After all, with the rise of remote work, cloud phone systems have become essential for businesses to maintain constant communication with employees and clients. […]
How to Make the Best Out of The Hybrid Office
Hybrid work modalities are on the rise, and for good reason. A couple of years back employees all over the world had to learn to adapt to working from home, and while it wasn’t easy for many the benefits far outweighed the disadvantages. So, while some businesses have had to return to their offices for […]
What Work from Home Tools Does Your Team Need?
Working from home is now more popular than ever; well, probably not more than in 2020, but you get what we mean. Work-from-home tools and hybrid modalities have become a trend in the past few years for many good reasons. Employees are more comfortable, have a better work-life balance, and can significantly reduce their living […]
Understanding the Core Features of a Cloud Communication Platform
If you’re someone who’s owned or managed a business, odds are you’ve heard of cloud communications, and know what a cloud communication platform is. Probably ad nauseum. But do you really understand the core features of a cloud communication platform – what makes it what it is? And do you understand how they could impact […]
Maximize Productivity and Collaboration with ExcelTelecom’s Remote Work Systems
Digital tools have become increasingly important in recent years as more and more people work from home or other remote locations. The COVID-19 pandemic accelerated this trend, making digital tools for remote work even more critical. In this blog post, we will look at some of the best remote work systems ExcelTelecom offers remote workers […]
Business Communication Trends for 2023
Just like that, 2022 is coming to an end! And if this past year has taught us anything, it is that technology is advancing faster than ever, and communications aren’t being left behind. There’s a lot to think about when it comes to business communications and avenues for your customers to connect with you. Let’s […]
