How ExcelTelecom’s exCloud Improves the Customer Experience
ExcelTelecom is a leading telecommunications solution provider that offers businesses the most innovative and reliable services. Our primary cloud service, exCloud, has been designed and engineered to provide a fantastic communication experience. This results in delivering an even better customer experience for businesses of all sizes. What is ExcelTelecom exCloud? ExCloud is our flagship product. […]
Five Game-Changing Benefits of a Cloud-Based Phone System
With so many technological innovations, businesses are constantly looking for ways to innovate and streamline their operations. And many are choosing to use a cloud-based phone system to accomplish those goals. After all, with the rise of remote work, cloud phone systems have become essential for businesses to maintain constant communication with employees and clients. […]
Small Business Telephony: The Key Features You NEED Now!
Communication is a main pillar of any business and having quality internal and external communication systems is important no matter how small a business is. At times small business owners overlook the importance of having a complete phone system in place that has quality features. Just because a business is small, doesn’t mean that the […]
Understanding the Core Features of a Cloud Communication Platform
If you’re someone who’s owned or managed a business, odds are you’ve heard of cloud communications, and know what a cloud communication platform is. Probably ad nauseum. But do you really understand the core features of a cloud communication platform – what makes it what it is? And do you understand how they could impact […]
Business Communication Trends for 2023
Just like that, 2022 is coming to an end! And if this past year has taught us anything, it is that technology is advancing faster than ever, and communications aren’t being left behind. There’s a lot to think about when it comes to business communications and avenues for your customers to connect with you. Let’s […]
How To Support Remote and Hybrid Workers
As you know, the COVID pandemic has forever changed the workplace. Not only how we work, but where we work. It has forced businesses to accept the individual’s work preference – whether it’s hours available, technology, or location — or else. You can accomplish that with cloud communications. According to a recent state survey […]
How Businesses can Benefit from Cloud Collaboration Solutions
Businesses need to be collaborative to achieve any level of success. From deciding what tools to use within the company, what services to provide, or support for customers (internal and external), it’s difficult to achieve success without collaboration. In this new remote environment, teams are spread out all over the world, and communication can be […]
What to Expect from a Great Cloud Phone System
Finding the perfect cloud phone system can be difficult. Especially after the remote work boom. Everywhere you look there’s a new provider selling the “latest and greatest” cloud phone solution. But you’re often left wondering: what does a great cloud phone system actually look like? We’re here to answer that question! While your preferences may […]
