Future-Proof Your Workplace with A Unified Communications Solution

Office with unified communications

In this new era of remote work, communication and collaboration tools have become a vital part of a business’s tech stack. These tools enable employees all over the globe to meet, collaborate and easily share information among each other. Unified Communications providers continue to update and upgrade their solutions’ features and functions. If you’re using […]

VoIP Systems for Small Business: The Features We Love for Excel Technologies

Two women using VoIP systems for small business

The pandemic left the world changed forever. While many have returned to their pre-pandemic lives as they were, for most, things have been forever changed, small businesses included. After realizing how comfortable and even more productive it is, employees now prefer work-from-home or hybrid work modalities-from-business, this means quick adaptation to the new normal is […]

5 Tips to Help Your Call Center Excel

Customer service at call center excel

All businesses should have a designated customer service team and call center – whether it’s staffed with three people or three hundred people. But it’s not enough just to have them, you’ve got to make the most of them. Which is why we’re going to share some tips and tricks to help your current call […]