Benefits of a Cutting-Edge Healthcare Phone System
As healthcare administrators, practitioners, and decision-makers strive to elevate patient care, choosing the right phone system becomes a key part of the journey. Communication is vital in healthcare, and in order for it to be effective, a phone system that goes beyond traditional features is needed. Today’s blog aims to empower healthcare professionals with the […]
Enhancing Long-Term Care Efficiency with Telephony Solutions
Efficient communication is the backbone of any healthcare setting. Healthcare professionals constantly need to communicate with each other to care for their patients, and long-term care facilities are no exception. In these facilities, doctors are critical in providing comprehensive medical care to residents with chronic illnesses and complex healthcare needs. Therefore, the tools you use […]
Elevate Guest Satisfaction: How Mitel’s Phone Systems are Reshaping the Hospitality Industry
Gone are the days when traditional phone systems were sufficient to meet the evolving needs of the hospitality industry. Today, as guests demand seamless and personalized experiences, hotel administrators are turning to advanced communication solutions to stay ahead in the competitive landscape. Mitel’s on-premises telephony solutions offer a comprehensive suite of tools and services that […]
Transforming Customer Service with UCaaS: Enhancing the Customer Experience
There’s no denying that competition is fierce in today’s industry – across all industries, yes, but especially in telecommunications. There seems to be a new telco popping up every other week. So, how do you stand out from your competitors? We have the answer for you: excellent customer service. But with customer expectations being higher […]
Revolutionize Your Business Communication with a Mobile-First Phone System
In recent years, how we work has undergone a significant transformation, with more and more people working remotely from anywhere (with internet connection) in the world. This shift has led to a growing dependence on mobile devices such as smartphones and tablets as the go-to method for staying connected with colleagues and clients. This is […]
Cloud Telephony Trends 2023
As technology continues to grow at an unprecedented rate, the telecommunications industry continually faces impressive changes. Cloud telephony is one of the key trends gaining momentum in recent years. With its ability to revolutionize how businesses communicate, cloud telephony has become a crucial tool for modern enterprises. This blog will explore the latest cloud telephony […]
How ExcelTelecom’s exCloud Improves the Customer Experience
ExcelTelecom is a leading telecommunications solution provider that offers businesses the most innovative and reliable services. Our primary cloud service, exCloud, has been designed and engineered to provide a fantastic communication experience. This results in delivering an even better customer experience for businesses of all sizes. What is ExcelTelecom exCloud? ExCloud is our flagship product. […]
Five Game-Changing Benefits of a Cloud-Based Phone System
With so many technological innovations, businesses are constantly looking for ways to innovate and streamline their operations. And many are choosing to use a cloud-based phone system to accomplish those goals. After all, with the rise of remote work, cloud phone systems have become essential for businesses to maintain constant communication with employees and clients. […]
How to Make the Best Out of The Hybrid Office
Hybrid work modalities are on the rise, and for good reason. A couple of years back employees all over the world had to learn to adapt to working from home, and while it wasn’t easy for many the benefits far outweighed the disadvantages. So, while some businesses have had to return to their offices for […]
What Work from Home Tools Does Your Team Need?
Working from home is now more popular than ever; well, probably not more than in 2020, but you get what we mean. Work-from-home tools and hybrid modalities have become a trend in the past few years for many good reasons. Employees are more comfortable, have a better work-life balance, and can significantly reduce their living […]
