A Business Guide to SIP Lines

Businesswoman using SIP lines

There’s no denying that the popularity of cloud, VoIP, and other internet-based communications solutions have skyrocketed over the last few years. Solutions like cloud PBX and VoIP systems kept businesses running during the pandemic, and allows over 30% of Canadian employees to work remotely full-time, boosting their mental health and their overall productivity! All because […]

How To Support Remote and Hybrid Workers

remote worker using cloud communications

As you know, the COVID pandemic has forever changed the workplace. Not only how we work, but where we work. It has forced businesses to accept the individual’s work preference – whether it’s hours available, technology, or location — or else. You can accomplish that with cloud communications.   According to a recent state survey […]

What to Look for in a New Business Phone System

Businesswoman using a business phone system

Congratulations! You’ve decided to upgrade your business’s phone system. However, finding the perfect phone system for your business can be ’the hard part.’ When choosing a new business phone system, you need to decide which features are important to your employees and which system (traditional or virtual) will support those features. So, what should you […]

Future-Proof Your Workplace with A Unified Communications Solution

Office with unified communications

In this new era of remote work, communication and collaboration tools have become a vital part of a business’s tech stack. These tools enable employees all over the globe to meet, collaborate and easily share information among each other. Unified Communications providers continue to update and upgrade their solutions’ features and functions. If you’re using […]

How Businesses can Benefit from Cloud Collaboration Solutions

Someone in videoconference using Collaboration Solutions

Businesses need to be collaborative to achieve any level of success. From deciding what tools to use within the company, what services to provide, or support for customers (internal and external), it’s difficult to achieve success without collaboration.  In this new remote environment, teams are spread out all over the world, and communication can be […]

What is E-fax?

businesswoman using e fax

Long gone are the days when you needed paper to communicate with others. As modernization started to take place across various industries, we have developed more convenient and faster ways to communicate with other people in business settings. Faxing is not the exception. It remains true that fax is still widely used, but with a […]

VoIP Systems for Small Business: The Features We Love for Excel Technologies

Two women using VoIP systems for small business

The pandemic left the world changed forever. While many have returned to their pre-pandemic lives as they were, for most, things have been forever changed, small businesses included. After realizing how comfortable and even more productive it is, employees now prefer work-from-home or hybrid work modalities-from-business, this means quick adaptation to the new normal is […]

Cloud Communications: Why They’re Perfect for Businesses

business woman using cloud communications

When you’re googling “business voice solutions,” you’ve probably gotten many results that mention cloud communications. And why shouldn’t you? Cloud communications have only grown in popularity over the years, with experts predicting an 11% increase this year alone. But as it’s grown, the cloud communications industry has gotten more and more muddled. Hundreds of providers […]

Are Hosted Phone Systems Reliable?

Man working with his hosted phone system

Business owners have enough on their plate as it is, the last thing they need to worry about is the  reliability, whether it’s reliability from vendors, employees, or most important, their business communication systems. A phone system is the lifeblood of their business. It allows customer support to communicate with customers and sales to manage […]

What to Expect from a Great Cloud Phone System

Businessman with cloud phone system

Finding the perfect cloud phone system can be difficult. Especially after the remote work boom. Everywhere you look there’s a new provider selling the “latest and greatest” cloud phone solution. But you’re often left wondering: what does a great cloud phone system actually look like? We’re here to answer that question! While your preferences may […]