How ExcelTelecom’s exCloud Improves the Customer Experience

customer experience

ExcelTelecom is a leading telecommunications solution provider that offers businesses the most innovative and reliable services. Our primary cloud service, exCloud, has been designed and engineered to provide a fantastic communication experience. This results in delivering an even better customer experience for businesses of all sizes.  What is ExcelTelecom exCloud?  ExCloud is our flagship product. […]

Five Game-Changing Benefits of a Cloud-Based Phone System

cloud-based phone system

With so many technological innovations, businesses are constantly looking for ways to innovate and streamline their operations. And many are choosing to use a cloud-based phone system to accomplish those goals.   After all, with the rise of remote work, cloud phone systems have become essential for businesses to maintain constant communication with employees and clients. […]

How to Make the Best Out of The Hybrid Office

The Hybrid Office Le bureau hybride

Hybrid work modalities are on the rise, and for good reason. A couple of years back employees all over the world had to learn to adapt to working from home, and while it wasn’t easy for many the benefits far outweighed the disadvantages. So, while some businesses have had to return to their offices for […]

What Work from Home Tools Does Your Team Need?

work from home tools

Working from home is now more popular than ever; well, probably not more than in 2020, but you get what we mean. Work-from-home tools and hybrid modalities have become a trend in the past few years for many good reasons. Employees are more comfortable, have a better work-life balance, and can significantly reduce their living […]

Small Business Telephony: The Key Features You NEED Now!

Small Business Telephony

Communication is a main pillar of any business and having quality internal and external communication systems is important no matter how small a business is. At times small business owners overlook the importance of having a complete phone system in place that has quality features. Just because a business is small, doesn’t mean that the […]

Understanding the Core Features of a Cloud Communication Platform

Cloud Communication Platform Plateforme de communication en nuage

If you’re someone who’s owned or managed a business, odds are you’ve heard of cloud communications, and know what a cloud communication platform is. Probably ad nauseum.   But do you really understand the core features of a cloud communication platform – what makes it what it is? And do you understand how they could impact […]

Maximize Productivity and Collaboration with ExcelTelecom’s Remote Work Systems

Remote work systems

Digital tools have become increasingly important in recent years as more and more people work from home or other remote locations. The COVID-19 pandemic accelerated this trend, making digital tools for remote work even more critical. In this blog post, we will look at some of the best remote work systems ExcelTelecom offers remote workers […]

The 5 BIG Benefits of Integrating Microsoft Teams into Your Phone System

Microsoft teams

In today’s fast-paced business world, staying connected with clients and employees is critical to success. Microsoft Teams has become a popular tool for instant messaging, video conferencing, and file sharing. However, it lacks a key component for seamless communication: a phone system.  A cloud-based phone system with Teams integrations can provide your company with numerous […]

Planning For Remote Workers and the Future of the Office

Remote Work and the Future of the Office

An interesting stat from Gallup shows that 70 million workers can do their job remotely and only 20% of the workforce works full-time on-site. Those are staggering numbers when it comes to the future of the office and the return to on-site work.  These numbers are a good sign that remote work isn’t going away […]

Business Communication Trends for 2023

business communication trends for 2023

Just like that, 2022 is coming to an end! And if this past year has taught us anything, it is that technology is advancing faster than ever, and communications aren’t being left behind. There’s a lot to think about when it comes to business communications and avenues for your customers to connect with you. Let’s […]