Transforming Customer Service with UCaaS: Enhancing the Customer Experience
There’s no denying that competition is fierce in today’s industry – across all industries, yes, but especially in telecommunications. There seems to be a new telco popping up every other week. So, how do you stand out from your competitors? We have the answer for you: excellent customer service. But with customer expectations being higher […]
Revolutionize Your Business Communication with a Mobile-First Phone System
In recent years, how we work has undergone a significant transformation, with more and more people working remotely from anywhere (with internet connection) in the world. This shift has led to a growing dependence on mobile devices such as smartphones and tablets as the go-to method for staying connected with colleagues and clients. This is […]
How to Make the Best Out of The Hybrid Office
Hybrid work modalities are on the rise, and for good reason. A couple of years back employees all over the world had to learn to adapt to working from home, and while it wasn’t easy for many the benefits far outweighed the disadvantages. So, while some businesses have had to return to their offices for […]
What Work from Home Tools Does Your Team Need?
Working from home is now more popular than ever; well, probably not more than in 2020, but you get what we mean. Work-from-home tools and hybrid modalities have become a trend in the past few years for many good reasons. Employees are more comfortable, have a better work-life balance, and can significantly reduce their living […]
Small Business Telephony: The Key Features You NEED Now!
Communication is a main pillar of any business and having quality internal and external communication systems is important no matter how small a business is. At times small business owners overlook the importance of having a complete phone system in place that has quality features. Just because a business is small, doesn’t mean that the […]
The 5 BIG Benefits of Integrating Microsoft Teams into Your Phone System
In today’s fast-paced business world, staying connected with clients and employees is critical to success. Microsoft Teams has become a popular tool for instant messaging, video conferencing, and file sharing. However, it lacks a key component for seamless communication: a phone system. A cloud-based phone system with Teams integrations can provide your company with numerous […]
Business Communication Trends for 2023
Just like that, 2022 is coming to an end! And if this past year has taught us anything, it is that technology is advancing faster than ever, and communications aren’t being left behind. There’s a lot to think about when it comes to business communications and avenues for your customers to connect with you. Let’s […]
What to Look for in a New Business Phone System
Congratulations! You’ve decided to upgrade your business’s phone system. However, finding the perfect phone system for your business can be ’the hard part.’ When choosing a new business phone system, you need to decide which features are important to your employees and which system (traditional or virtual) will support those features. So, what should you […]
Future-Proof Your Workplace with A Unified Communications Solution
In this new era of remote work, communication and collaboration tools have become a vital part of a business’s tech stack. These tools enable employees all over the globe to meet, collaborate and easily share information among each other. Unified Communications providers continue to update and upgrade their solutions’ features and functions. If you’re using […]
How Businesses can Benefit from Cloud Collaboration Solutions
Businesses need to be collaborative to achieve any level of success. From deciding what tools to use within the company, what services to provide, or support for customers (internal and external), it’s difficult to achieve success without collaboration. In this new remote environment, teams are spread out all over the world, and communication can be […]
